Terms of Service

This agreement is a legal contract between you and Haoyong VPN (referred to as the 'Service Provider') regarding downloading, installing, and using the mobile and desktop network connection application (referred to as 'this App').

By downloading or using this App, you acknowledge and agree to the terms of this agreement. Please read them carefully before use. Unauthorized copying, modification, reverse engineering, source-code extraction, text translation, or derivative development of this App or its associated trademarks is prohibited. Intellectual property rights related to this App belong to the Service Provider. To maintain service quality, we may adjust functions or fees and will communicate material changes where required. Users are responsible for device security and account confidentiality; jailbreaking or rooting may compromise system security and affect normal operation.

This Service may integrate necessary third-party services, such as Google Analytics and Firebase Crashlytics. When using related functions, you may also be subject to the respective terms of those partners.

Service limitations: this App depends on a stable network environment, including Wi-Fi or mobile data. If service cannot be used due to device arrears, data limits, poor signal, or carrier restrictions, the Service Provider assumes no related responsibility. Mobile data fees may apply outside Wi-Fi. If roaming is enabled outside your country of origin without a suitable data plan, resulting fees are your responsibility.

Users are responsible for their own use of the service. For example, inability to access the service due to device battery depletion, system restrictions, or local network failure is not covered by compensation. Although we work to provide accurate route information, some data may come from third-party partners, and we are not responsible for indirect losses arising from that data. This App may release updates for compatibility and security, and you agree to install the latest version when necessary. The Service Provider reserves the right to terminate services in accordance with applicable rules.

Digital Service Non-Refund Policy

Thank you for choosing Haoyong VPN. Please read this refund policy before purchasing and use free or trial access to confirm whether the service fits your network environment.

Non-Refund Policy: Once a digital service, software license, or plan entitlement is activated, delivery is generally considered complete and unconditional refunds are not accepted.

Product Evaluation: We encourage users to evaluate speed, node availability, and platform compatibility through free access, trial benefits, or demos before purchasing.

Customer Support: If you experience connection, login, or configuration issues, contact support first so we can help troubleshoot and provide practical steps.

Technical Issues: Technical issues may occasionally affect service experience. We will work to resolve them or provide alternatives, but technical fluctuation itself does not automatically create a refund right.

Unauthorized Use: Refunds will not be provided if account access, license keys, or digital service entitlements are shared, resold, or used without authorization.

Policy Changes: We reserve the right to update this refund policy in accordance with applicable rules. Changes take effect after publication on the website.

By purchasing and using Haoyong VPN services, you agree to comply with this non-refund policy.

If you have questions about this refund policy, please contact support for clarification.

The terms and conditions of this agreement may be updated periodically. You are advised to review this page for the latest version. Changes take effect after publication. If you have questions about Haoyong VPN service terms, please email [email protected].